DaMincci Jewellers Terms and Conditions

About Us

damincci.com is dedicated to consumers. We are here to provide the best diamonds and jewellery available in the marketplace backed up with honest information, first class service, and a total commitment to your satisfaction.

Warranty / Guarantee

damincci.com offers a thirty (30) day customer satisfaction guarantee. Customers may return any item within 30 days from the delivery of the merchandise. Limited thirty (30) day warranty. damincci.com warranties all merchandise against defects in manufacturing and workmanship. damincci.com is not responsible for those items subjected to excessive wear, abuse, or physical damage whether accidental or otherwise. Additionally the insurance and protection of your merchandise is solely your responsibility, and damincci.com shall not be held liable for any loss, theft, or resulting damages whatsoever that may occur. See details in our Returns/Exchange and Insurance/Liability Policies.
This policy apply only to on-line shopping.

Privacy

Personal customer information is confidential and will not be disclosed to any non-related third parties. damincci.com does not sell mailing lists and will not disclose your name, e-mail address, or any other information about you to any non-related third parties

Returns / Exchange

damincci.com will happily exchange or refund any unworn and undamaged item in accordance with the restrictions outlined in this section. All returns must receive a Return Merchandise Authorization (RMA) number and be returned to damincci.com within 30 days of receipt of the original purchase. The RMA number must be clearly written on the outside of the package or it will not be accepted. The items being returned must be shipped back and fully insured through the Post Office, registered/insured at the customer’s expense. All merchandise will be inspected and must be free from damage, alterations, or wear. Customers will receive a refund for the full amount of the items excluding the original shipping expenses. Credit card purchases will be electronically credited from damincci.com to your account within 5 days of return receipt. Other payments or refunds by damincci.com will be issued by corporate check within 5 business days. Exchanges will be processed similar to returns. Any balance owed will be refunded within 5 business days. Items that are special order or that have been altered may not be returned or exchanged. Please ship and insure all authorized returns to:

damincci.com
1826 – 6060 Minoru Boulevard
Richmond, B.C.
Canada V6Y 2V7

This policy apply only to on-line shopping.

Sale Tax

damincci.com is located in Richmond, British Columbia, Canada. We are required to collect 7% GST (Goods and Services Tax) and 7% PST (Provincial Sales Tax) tax from British Columbia residents or for purchases delivered in British Columbia. 7% GST will be added to any purchase for any Canadian addresses.
We do not collect sales tax for other states and provinces. If sales or use tax is applicable in your state and province it is your responsibility to contact your state’s or province’s tax division to comply.
Sale example for Canadian customers: 1000.00US dollars per carat = 1000.00+10%(excise Tax)+GST

Security

When you make a purchase at damincci.com , our server uses a Secure Socket Layer (SSL) to connect with you. This protocol will encrypt your personal information, guarding it from interception and misuse. Your security and a safe shopping environment are our primary concerns.

Payment

All prices are per carat in US dollars.
For your convenience damincci.com accepts the following credit cards.

  • Visa
  • MasterCard
  • American Express

Shipping Orders are processed on a first come, first ship basis. Items that are in stock will be shipped within two business days of confirmation of your order. In the event an item is out of stock, the customer will be contacted and informed as to the estimated time of delivery. No charges will be made to the credit cards unless the customer agrees to the delay. Billing will occur at shipping. Customer will be notified of any delays via e-mail. All packages will be shipped via FedEx, Priority post, and Brinks delivery, and require a signature. Delivery cannot be made to P.O. Boxes. All deliveries must be made to the billing address on file with the applicable credit card company. Please see Insurance/Liabilities below regarding your responsibilities.

Insurance / Liabilities

All items shipped from damincci.com are insured for full value until delivery to your location. Once delivered to your location you are solely responsible for the merchandise. You agree to accept any loss or damage to the merchandise, whether caused by you or by another, or by any other known or unknown cause, and whether or not such cause is under your control, from and after the point of delivery to your location and up to and including the return to and receipt by damincci.com of the merchandise in its original condition. For more information on insurance for diamonds and jewellery, please contact your local insurance professional

Images

The images featured on this Web site may have been altered, reduced, or enlarged. These images are intended to represent the general design and appearance of the item. They are not intended as an actual picture of the piece that will be shipped

Lab Certificates

damincci.com is proud to offer the finest quality diamonds available. A diamond grading report from the Gemological Institute of America (GIA) or the American Gem Society (AGS) will accompany our loose diamond inventory. These laboratories are recognized around the world as the finest in gemological education and gem grading. However, diamond grading is subjective. damincci.com guarantees that the diamond sold matches the stone described by the grading report (i.e. that the diamond is the same one graded by the laboratory). We do not guarantee the accuracy of any diamond-grading laboratory. damincci.com, its appointees, and agents are not responsible for possible dissimilarities and/or differences that could appear from repeated examinations or as a result of other methods applied. damincci.com presents these Grading Reports to the client solely for his own use and shall not be held responsible for any claim whatsoever that may be made on the basis of these evaluations

Appraisals

damincci.com presents our evaluations/appraisals in accordance with the scientific methods applied during the examination. damincci.com, its appointees, and agents are not responsible for possible dissimilarities and/or differences that could appear from repeated examinations or as a result of other methods applied. damincci.com presents these appraisals/evaluations to the client solely for his own use and shall not be held responsible for any claim whatsoever that may be made on the basis of this evaluation

Legal Information

damincci.com does not endorse or make any representations regarding the accuracy or reliability of the information and content contained on this site. damincci.com reserves the right to correct, update, modify, or otherwise change the terms and conditions of sale, information, and prices at any time at our sole discretion and without notice. damincci.com nor its agents, affiliates, or employees shall be liable for any indirect, incidental, punitive, or consequential damages arising directly or indirectly from the use of any of the information contained in or received from this site. Appraisals, grading reports, and certificates are subjective and may vary as to qualities and descriptions depending upon the agent, laboratory, or appraiser and the scientific methods applied. You hereby acknowledge that the use of this site and its resources, information, and services shall be solely at your own risk. damincci.com, its products, images, logos, and all other items contained in this site are protected by Canadian and international copyright and trademark laws. It is expressly prohibited to reproduce, use, modify, or in any way display or distribute this information without permission. You further covenant and agree that these conditions cannot be modified by any oral statements between the parties or by any other dealings between the parties. You further covenant and agree that venue and jurisdiction for the resolution of any dispute arising under or relating in any way to merchandise purchased from this site or the use of any information contained in this site shall be in Richmond B.C. Canada.